Why Buy International Medical Insurance?
Am I eligible for the Atlas plan?
When does coverage begin and end?
Does the Atlas plan provide any home country coverage?
Which plan should I purchase?
What is covered?
What is excluded?
What if I play sports or an athletic activity that is
excluded?
What are the pre-notification requirements?
Who is the insurer?
How do I extend or renew my coverage?
What if I need travel or emergency assistance?
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Why Buy International Medical Insurance?
The answer is easy. Whether you travel for business or pleasure,
international travel involves risk. You may arrive at your destination to find
that your luggage with personal items has disappeared. A personal emergency
may necessitate your early return to your Home Country. A medical emergency
may require hospitalization or even air evacuation. In most cases, your
existing insurance will not provide adequate protection for these and other
risks. Without appropriate travel insurance, you may be in jeopardy of
significant financial liability. We can’t take the risk out of international
travel, but if the unforeseen happens, the ATLAS Travel Plan will be there to
help you.
The industry-leading Atlas Travel Series now includes many new benefits,
services and features that make it the best option for individuals and
families who travel internationally. The policy now includes a benefit to be
used in case of Natural Disasters and improved coverage for Incidental Trips
Home. This innovative product also includes coverage for Acts of Terrorism and
Complications of Pregnancy. Non-US citizens traveling outside of the US will
benefit from our updated rating structure. State of the art travel and
emergency medical assistance services are part of every Atlas Travel Series
plan. In addition, the Atlas Travel Series allows you to extend and/or renew
your coverage for up to 36 months.
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Am I eligible?
If you are traveling outside of your Home Country and are at least 14 days
old, you are eligible for coverage. If you are under age 70, you may select
your Overall Maximum Limit, ranging from $50,000 to $1,000,000. If you are age
70 to 79, the Overall Maximum Limit available is $50,000. If you are age 80 or
older, the Overall Maximum Limit available is $10,000. The minimum coverage
period is 5 days and the maximum initial coverage period is 12 months.
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When does
coverage begin and end?
Your coverage becomes effective on the latest of: the moment we receive
your Application and correct premium (if Application and payment is made
online or by fax), 12:01am* on the date we receive your Application and
payment (if Application and payment is made by mail), the moment you depart
from your Home Country, or 12:01am on the date you request on your
Application. Your coverage will end on the earliest of: 12:01am on the last
day of the period for which you have paid a premium, 12:01am on the date
requested on your Application, or the moment of your arrival upon return to
your Home Country (unless you have started a Benefit Period or are eligible
for Home Country Coverage).
*Times expressed above are based on US Eastern Standard Time
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Does
the Atlas provide any home country coverage?
Yes. Under certain circumstances, the Atlas Series will provide limited
Home Country Coverage.
Incidental Home Country Coverage - If you are a US citizen, the
Atlas Series will provide you 15 days of incidental coverage for trips to your
Home Country for every 3 months of coverage purchased. Incidental visit time
must be used within the three-month period earned, and you must continue your
international trip in order to be eligible for this benefit, which covers
Medical expenses only. Return to your Home Country must not be taken for the
purpose of obtaining treatment of an Illness or Injury that began while
traveling.
Benefit Period Medical Coverage – A Benefit Period begins on the
first date you receive a diagnosis or treatment of a covered Illness or Injury
while outside your Home Country and lasts for 180 days. If you started a
Benefit Period while this insurance was in effect, you are covered only for
Medical expenses for the duration of the Benefit Period, regardless of whether
you are at home or abroad.
End of Trip Home Country Medical Coverage – If you are covered under
the Atlas Series and outside of your Home Country continuously (except for
covered Incidental Trips as described above) for six (6) months or more you
may purchase an additional 30 days of End of Trip Home Country Medical
Coverage.
Home Country Defined - If you are a US citizen, your Home Country is
the United States, regardless of the location of your Principal Residence. If
you are not a US citizen, your Home Country is the country where you
principally reside and receive regular mail.
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Which plan should I purchase?
All US citizens, as well as non-US citizens traveling outside of the US,
should purchase Atlas International, which provides coverage outside of the
US. Non-US citizens traveling to the United States should purchase Atlas
America.
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What is
covered?
All benefits, except Hospital Indemnity, Lost Checked Luggage, Natural
Disaster, Accidental Death & Dismemberment and Common Carrier Accidental
Death, are subject to the Deductible and Coinsurance. Limits apply to all
benefits (See Schedule of Benefits and Limits):
Medical:
- Inpatient and Outpatient charges made by a Hospital
- Charges made by a Physician, surgeon, radiologist, anesthesiologist, and
any other medical specialist to whom the Physician has referred the case
- Charges made for dressings, sutures, casts or other supplies prescribed
by the attending Physician or specialist, but excluding nebulizers, oxygen
tanks, diabetic supplies and all devices for repeat use at home
- Charges for diagnostic testing using radiology, ultrasonographic or
laboratory services
- Charges for oxygen and other gases and anesthetics and their
administration
- Charges for prescription drugs for treatment of a covered Injury or
Illness, but not for the replacement of lost, stolen, damaged, expired or
otherwise compromised drugs
- Charges made by a licensed Extended Care Facility upon direct transfer
from an acute care Hospital
- Emergency local ambulance transport incurred in connection with Injury
or Illness resulting in inpatient hospitalization
Complications of Pregnancy:
Treatment of Complications of Pregnancy during the first 26 weeks of
Pregnancy is covered under this insurance. Complications of Pregnancy is
defined as: Illnesses whose diagnoses are distinct from Pregnancy, but are
adversely affected by Pregnancy or caused by Pregnancy, and not associated
with a normal Pregnancy. This includes: ectopic Pregnancy, spontaneous
abortion, hyperemesis gravidarum, pre-eclampsia, eclampsia, missed abortion
and conditions of comparable severity.
Hospital Indemnity:
If you are hospitalized as an Inpatient for treatment of a covered Illness
or Injury, the Atlas Series will provide $100 for each night you spend in the
hospital. This benefit is in addition to payments for other covered expenses
and is not subject to Deductible or Coinsurance.
Acute Onset of a Pre-Existing Condition:
If you are a US Citizen under age 70, you are covered for an Acute Onset
of a Pre-existing Condition. Coverage is available up to $15,000 Maximum for
Eligible Medical Expenses and up to $25,000 for Emergency Medical Evacuation.
An Acute Onset of a Pre-existing Condition is a sudden and unexpected outbreak
or recurrence of a Pre-existing Condition which occurs spontaneously and
without advance warning either in the form of Physician recommendations or
symptoms. Treatment must be obtained within 24 hours of the sudden and
unexpected outbreak or recurrence.
Emergency Dental:
The following Emergency Dental expenses are covered: Emergency Dental
treatment and Dental surgery necessary to restore or replace sound natural
teeth lost or damaged in an Accident that is covered under this insurance
subject to the Overall Maximum Limit; and Emergency Dental Treatment necessary
to resolve acute, spontaneous and unexpected onset of pain subject to a
maximum benefit of $100.
Emergency Medical Evacuation:
If recommended by your attending Physician, who certifies that Evacuation
is necessary to safeguard your life and that Medically Necessary treatment is
not available locally, and if approved in advance and coordinated by
MultiNational Underwriters®, the Atlas Series will provide the
following benefits: Emergency air and/or ground transportation to the nearest
Hospital that is qualified to provide the Medically Necessary treatment.
Emergency Reunion:
In the event of a covered Emergency Medical Evacuation, the Atlas Series
will provide the following benefits: The cost of an economy round-trip air
and/or ground transportation ticket for one of your Relatives (parent, spouse,
sibling or child age 18 or older) for travel to the area where you are
hospitalized following Emergency Medical Evacuation and reasonable expenses
for lodging and meals for your relative, for a period not to exceed 15 days.
Return of Minor Children:
If you are the only person age 18 or older, traveling with one or more
children under the age of 18, who are also covered by the Atlas Series, and
you are Hospitalized for treatment of a covered Illness or Injury resulting in
the children being left unattended for a period of time expected to exceed 36
hours, the Atlas Series will provide the following benefit: The cost of a
one-way economy air and/or ground transportation ticket for each covered child
to the terminal serving the area of Principal Residence of each covered child.
Terrorism
The Atlas Series provides Medical coverage for Injuries and Illnesses
resulting from an Act of Terrorism, subject to a $50,000 lifetime maximum,
provided all of the following conditions are met:
- The Injury or Illness does not result from chemical, nuclear or
biological weapons or events.
- You have no direct or indirect involvement in the Act of Terrorism.
- The Act of Terrorism is not in a country or location where the United
States government has issued a travel warning that has been in effect within
the 6 months prior to your date of arrival.
- You have not unreasonably failed or refused to depart a country or
location following the date a warning to leave that country or location is
issued by the United States government.
An Act of Terrorism is defined as: an act, including but not limited to,
the use of force or violence and/or the threat thereof, of any person or
group(s) of persons, whether acting alone or on behalf of or in connection
with any organization(s) or government(s) committed for political, religious,
ideological or similar purposes including the intention to influence any
government and/or to put the public, or any section of the public, in fear.
For additional benefits covering Acts of Terrorism, including high limit
AD&D and Permanent Total Disability coverage, review the MultiNational
Accident Plan (MAP). Contact your representative for additional information
about this exciting new product offered by MultiNational Underwriters®
Accidental Death and Dismemberment:
In the event of your Accidental Death (except while traveling on a common
carrier) or Dismemberment resulting from a covered Injury, the Atlas Series
will provide the following benefit:
- Accidental Death – Principal Sum to the Beneficiary designated on your
Application
- Loss of 2 eyes or 2 or more limbs – Principal Sum to you
- Loss of 1 eye or 1 limb – One-half of the Principal Sum to you
| Age |
Principal Sum |
| 14 days to 17 years |
$5,000 |
| 18 to 69 |
$25,000 |
| 70 to 74 |
$12,500 |
| 75+ |
$6,250 |
|
The Accidental Death and Dismemberment benefit is not available for losses
incurred during participation in a Hazardous Sport or in respect to losses
resulting from an Act of Terrorism.
Common Carrier Accidental Death:
In the event of your Accidental Death while traveling on board a
commercial common carrier, the Atlas Series will provide the following
benefit: Principal Sum of $50,000 ($25,000 for children under age 18), subject
to a maximum of $250,000 per family, to the Beneficiary designated on your
Application. This benefit is not available in respect to losses resulting from
an Act of Terrorism.
Repatriation of Remains:
In the event of a covered Injury or Illness resulting in your death, the
Atlas Series will provide the following benefit: Air and/or ground
transportation of bodily remains or ashes to the area of your Principal
Residence, and reasonable costs of preparation of your remains necessary for
transportation.
Natural Disaster:
In the event of natural disaster (hurricane, flood, tornado, tsunami, etc)
the Atlas Series will provide you up to $100 a day for 5 days if you are
Displaced from planned, paid accommodations due to evacuation from forecasted
disaster or following a disaster strike. Displaced is defined as required to
depart the destination due to an evacuation ordered by prevailing authorities.
Proof of paid accommodations must be submitted at time of claim.
Trip Interruption:
- If, after you have departed, you learn of the death of a parent, spouse,
sibling or child, or you learn of the substantial destruction of your
Principal Residence by fire or weather, the Atlas Series will provide the
following benefit: The cost of an economy, one way air and/or ground
transportation ticket for your travel to the area of your Principal Residence;
or
- If, following a covered Emergency Medical Evacuation, the attending
Physician states that it is Medically Necessary for your return to your Home
Country or to the area from which you were initially evacuated for continuing
treatment, recuperation and recovery, the Atlas Series will provide the
following benefit: The cost of an economy, one-way air and/or ground
transportation ticket for your travel from the area where you were
hospitalized following the Emergency Medical Evacuation to the area where you
were initially evacuated from, or to the terminal serving the area of your
Principal Residence.
Lost Checked Luggage:
In the event your checked luggage is permanently lost by the
transportation provider, the Atlas Series will provide the following benefit:
Up to $250 for replacement of clothes and personal hygiene items, not to
exceed $50 for any one item. You must file a formal claim with the
transportation provider and submit copies of all claim forms and proof that
the transportation provider has paid you its normal reimbursement for the lost
checked luggage.
Schedule of Benefits and Limits
|
| |
| Deductibles: |
$0, $100, $250, $500, $1,000 or
$2,500 per Certificate Period |
| Coinsurance – Claims incurred in US or Canada: |
For the Certificate Period, Underwriters will pay 80%
of the next $5,000 of Eligible Expenses after the Deductible, then
100% to the Overall Maximum Limit |
| Coinsurance – Claims incurred
outside US or Canada: |
For the Certificate Period,
Underwriters will pay 100% of Eligible Expenses after the Deductible
up to the Overall Maximum Limit |
| Hospital Room and Board: |
Average Semi-private room rate, including nursing
services |
| Local Ambulance: |
Usual, Reasonable and Customary
charges |
| Hospital Indemnity: |
$100 per day (not subject to Deductible or
Coinsurance) |
| Intensive Care Unit: |
Usual, Reasonable and Customary
charges |
| Outpatient Treatment: |
Usual, Reasonable and Customary charges |
| Acute Onset of Pre-existing
Condition: |
$15,000 limit per Certificate Period
for Eligible Medical Expenses
$25,000 limit per Certificate Period for Emergency Medical Evacuation
(Only available to US Citizens under age 70) |
| Physical Therapy: |
$50 Maximum per visit |
| All Other Eligible Medical Expenses:
|
Usual, Reasonable and Customary
charges |
| Emergency Dental: |
Accident – Overall Maximum Limit
Acute Onset of Pain – $100 limit per Certificate Period |
| Emergency Medical Evacuation: |
Overall Maximum Limit |
| Emergency Reunion: |
$15,000 limit per Certificate Period |
| Return of Minor Children: |
$5,000 limit per Certificate Period |
| Terrorism: |
$50,000 Maximum Lifetime Limit, Eligible Medical
Expenses only |
| Accidental Death and Dismemberment: |
Principal Sum
$25,000 Adults age 18-69
$12,500 Adults age 70-74
$ 6,250 Adults age 75 and above
$ 5,000 Children age 17 and below |
| Common Carrier Accidental Death: |
$50,000 per adult, $25,000 children under age 18;
$250,000 Maximum per family |
| Repatriation of Remains: |
Overall Maximum Limit |
| Natural Disaster Benefit: |
Maximum $100 a day for 5 days |
| Trip Interruption: |
$5,000 limit per Certificate Period |
| Lost Checked Luggage: |
$250 limit per Certificate Period (not subject to
Deductible or Coinsurance) |
| Hospital Pre-Notification Penalty:
|
50% of Eligible Medical Expenses |
| Optional Hazardous Sports Rider: |
Overall Maximum Limit |
| Overall Maximum Limit per
Certificate Period (includes all benefits except Accidental Death and
Dismemberment and Common Carrier Accidental Death): |
Age 14 days to 69 - $50,000,
$100,000, $250,000, $500,000 or $1,000,000; Age 70 to 79 - $50,000;
Age 80 or older - $10,000 |
|
What is
excluded?
The following charges, treatments, surgeries, medications, conditions and
circumstances are excluded:
- Pre-existing Conditions – Charges resulting directly or indirectly from
any Pre-existing Condition are excluded from this insurance. If you are a US
citizen under age 70, you are covered for Medical and Emergency Evacuation
charges resulting from an Acute Onset of a Pre-existing Condition, up to the
limit set forth in the Schedule of Benefits and Limits. A Pre-existing
Condition is any Illness, Injury or medical condition or chronic or
recurring Illness or Injury or medical condition, including any associated
complications or consequences, which existed at or during the 2 years
immediately preceding your Effective date. An Acute Onset is a sudden and
unexpected outbreak or recurrence of a Pre-existing Condition, that occurs
spontaneously and without advance warning either in the form of Physician
recommendations or symptoms. Treatment must be obtained within 24 hours of
the sudden and unexpected outbreak or recurrence
- Treatment for or related to any congenital condition
- Routine pre-natal care, childbirth, care of newborns, post-natal care,
birth control, artificial insemination, infertility, impotency or sexual
dysfunction, sterilization or reversal thereof
- False labor, edema, prolonged labor, prescribed rest during the period
of Pregnancy, morning sickness and conditions of comparable severity
associated with management of a difficult Pregnancy, and not constituting a
medically distinct Complication of Pregnancy, and all charges related to
Pregnancy after the 26th week of Pregnancy
- Mental Health Disorders or Substance Abuse
- Charges which are not Incurred during the Certificate Period or the
applicable Benefit Period, and charges which are not presented to
Underwriters for payment within 60 days from the end of the Certificate
Period or the applicable Benefit Period
- Charges for use of Emergency Room within the US for treatment of Illness
unless the patient is directly admitted to the Hospital as Inpatient for
further treatment of that Illness
- Not Medically Necessary and administered or ordered by a Physician
- Provided at no cost, by a family member, or by a person who ordinarily
resides with you, or which are attributable to or recoverable from any other
party including government-sponsored plans
- Charges which exceed Usual, Reasonable and Customary
- Investigational, Experimental or for Research Purposes
- While confined primarily to receive Custodial Care, Educational or
Rehabilitative care
- Venereal Disease, AIDS or ARC
- Treatment by a Chiropractor
- Diseases of the skin
- Dental treatment, including treatment of the temporomandibular joint,
except for Emergency Dental Treatment necessary to replace sound natural
teeth lost or damaged in an Accident covered hereunder or for the relief of
acute, spontaneous and unexpected onset of pain
- Eyeglasses, vision exams, contact lenses, hearing tests, hearing aids,
hearing implants, eye refraction, visual therapy, orthoptics or visual eye
training or eye surgery (including cataract surgery and radial keratotomy)
or for any examination or fitting related to these devices or procedures
- Injury sustained while taking part in the following activities: Amateur
or professional sports or athletics, except this does not include Amateur
sports or athletics which are non-contact and undertaken solely for leisure,
recreational, entertainment or fitness purposes unless such sports or
athletics are otherwise excluded by this provision. The following are
excluded: Mountaineering where ropes or guides are normally used or at
elevations of 4,500 meters or higher. Aviation, except when traveling solely
as a passenger in a commercial aircraft. Hang gliding, sky diving,
parachuting or bungee jumping; Snow skiing or snowboarding, except for
recreational downhill and/or cross-country snow skiing or snowboarding (no
cover provided whilst skiing away from prepared and marked in-bound
territories and/or against the advice of the local ski school or local
authoritative body); Racing by any animal or motorized vehicle; and
spelunking; and subaqua pursuits involving underwater breathing apparatus
unless NAUI/PADI certified, accompanied by a certified instructor, and at
depths of less than 10 meters; jet skiing; and any other sport or athletic
activity which is undertaken for thrill seeking and exposes you to abnormal
or extreme risk of injury
- Injury sustained while under the influence of or due wholly or partly to
the effects of intoxicating liquor or drugs other than drugs taken in
accordance with treatment prescribed and directed by a Physician but not for
the treatment of Substance Abuse
- Willfully self-inflicted Injury or Illness and immunizations and Routine
Physical Exams
- The Deductible, Coinsurance and charges which are not included as
Eligible Expenses as described in the Master Policy, and charges which
exceed the limits set forth in the Schedule of Benefits and Limits
- Treatment required as a result of complications or consequences of a
treatment or condition not covered hereunder
- Charges for travel or accommodations, except as provided for in the
Local Ambulance, Emergency Medical Evacuation, Repatriation of Remains,
Emergency Reunion, Natural Disaster and Trip Interruption sections of this
insurance
- Treatment incurred as a result of exposure to non-medical nuclear
radiation and/or radioactive material(s)
- Organ or tissue transplants or related services
- Acts of Terrorism, except as provided for herein, war, insurrection,
riot or any variation thereof
This is a summary of exclusions. For more details, or for a complete copy
of the Master Policy, contact MultiNational Underwriters®
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What if I
play sports or an athletic activity that is excluded?
The Optional Hazardous Sports Rider is available for the adventurous
traveler. This Rider adds coverage for the Amateur sports listed in exclusion
#18. The maximum coverage under this Rider is the Overall Maximum Limit you
select. The Accidental Death and Dismemberment benefit is deleted during the
course of the activity.
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Pre-certification
All Hospitalizations, Surgeries, Emergency Evacuations, Emergency Reunions,
Trip Interruptions, Repatriation of Remains, Computerized Tomography (CAT
Scan) and Magnetic Resonance Imaging (MRI) must be Pre-notified. Simply call,
or have your Physician call, MultiNational Underwriters® with all
information relative to your claim. You may also pre-notify by submitting
details through Client Zone. Be sure to have your ID number available. If you
do not Pre-notify, medical expenses will be reduced by 50% and all other
expenses will be forfeited.
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Who is the
insurer?
Lloyd’s, the largest and oldest insurance market in the world, is the insurer
of the Atlas Travel Series. Rated ‘A’ (Excellent) by AM Best Company and ‘A’
(Strong) by Standard and Poor’s, Lloyd’s provides financial strength and
security that is unparalleled in the worldwide insurance market. Lloyd’s is
recognized as a market leader in the accident and health insurance arena and is
well-known for its innovative products and services. Presently, Lloyd’s provides
accident and health insurance to millions of individuals in almost every country
of the world.
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How do I extend or renew
my coverage?
You may extend your coverage up to a maximum of 12 months from the
initial effective date, however no less than 5 days per extension.
Provided there is no break in coverage, you will not be required to
re-satisfy the Deductible and Coinsurance nor will benefit limits be
reset.
If you are covered under Atlas International, after 12 months of
continuous coverage you may renew your coverage for up to 12 additional
months. If 24 months of continuous coverage is maintained, a final
period of up to 12 months may be purchased. Deductible and Coinsurance
must be re-satisfied as of each renewal date.
After 36 months of continuous coverage under Atlas International, or
12 months of continuous coverage under Atlas America, or any break in
coverage, a new plan must be purchased. A new Application is required
and you must re-satisfy your Deductible, Coinsurance and Pre-existing
Condition provisions.
Extensions or renewals must be made online with payment by credit
card. For additional information on extending or renewing your plan,
please visit Client Zone.
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What if I need
travel or emergency assistance?
Whether you have misplaced your ID card or benefit booklet, need
assistance with a claim, or have a question about benefits, MNU is
always ready to respond. Frequently, these and other issues can be
addressed with a short visit to Client Zone. Client Zone is an online
account management and resource tool that allows you to:
- Change personal information
- Renew coverage and reprint ID cards
- Obtain details about claim filing, including downloading necessary
forms
- Pre-Notify for certain medical procedures and hospitalizations
- Locate providers within the PPO Network
- Study destination, weather and travel security information using
our Travel Intelligence and Planning System (TIPS)
- Access health and wellness information
- View and download brochures, obtain policy information, or get
quotes for other products offered by MultiNational Underwriters®
You may access Client Zone by logging in at https://zone.mnui.com/clientzone/.
At times, there is simply no substitute for human intervention. MNU’s
Client Relations team is available 24 hours a day, 7 days a week to
answer your questions and may be reached at no cost through our
worldwide toll-free numbers. Immediate support is available in several
languages and can be provided in many others with the assistance of a
translator. If a translator is needed, the MNU Client Relations
Specialist will arrange one. You may contact Client Relations by e-mail
via insurance@mnui.com or by phoning 800-605-2282 or 317-262-2132
(collect calls accepted).
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